Feel Free to chat with us here and select the prompts to guide you with your request or anything you are looking for!

Our Support System is done via Emails and our support ticketing system 

For info on placing a order :

Create A Support Ticket Here

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The Diesel Dudes

We offer full tech support on our tunes from in-house tune technicians.

We will email you detailed installation instructions & videos for our tuners, delete pipes & EGR delete kits.

Our tech and order support team does not opperate via this chat box. If you require assistance, please Create Support Ticket here! 

Please also visit our help center for more detailed information Click me for Help Center

If you have already purchased and need help with your order, please fill out our support form here : Create Support Ticket here! 

An support agent will get back to you ASAP!

Is There Tech Support & Installation Instructions?

We ship using UPS & FedEx.  

If you won't be home on your delivery day, you can contact the shipping company to redirect it to a nearby UPS/FedEx location at no extra cost. 

They will keep your package for up to 7 days. 

We ship out of Canada, but you will NOT owe import fees, we have already covered it. 


If you have already placed an order, you can track your order by clicking back and choosing this option! Use the phone number or emailed used on the order to view the status of your package!

Important Shipping Information

Thank you for your order! 

If you have placed an order for a full delete bundle, please note shipments come in sperate packaging which means your products will come at different times. 

Use this system on our website to stay up-to-date on your order! 

Packages may be on status "Label Created" for 1-3 buisness days, if it has exceeded 3 buisness days please reach out to our support team at support@thedieseldudes.com. 

For more info, please view our help centre here : Click me for Help Centre!


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