Our office is currently closed outside of our standard business hours. MONDAY-FRIDAY. 10:30AM-630PM EST. However, you can still reach out to us, and we will do our best to reply to your email as soon as possible when we return!. For any questions bef
if you have already placed an order or wanting to know what to expect, here is a video that will illustrate that nicely for you. Welcome aboard to the diesel dudes!. We thank you for your time and business and trust with our company! We are committed
If you have a complaint or issue that you would like to address with us, our preferred method is through our support ticket system. Please submit a support ticket via the provided link, and a member of our support team will assist you promptly. Our s
To track your order, you should receive a tracking number once your order has been shipped out to the email used on file. You can track your package using this number. If you have ordered a full kit, we will send you multiple tracking numbers. Some i
Typically, we do not encounter significant problems with products getting stuck at the border. Items like pipes and exhausts are usually shipped from our regional warehouse, and tuners from another location, ensuring a smooth delivery process. In rar
Yes, you can certainly maintain your vehicle's stock muffler when installing new kits from our store. Many of our customers choose to keep their stock muffler, or they may opt to purchase a muffler along with their pipe kit. We will send you an invoi
To receive the latest updates on parts and tunes for new vehicle models, you can sign up for our emailing list. This ensures you’re informed as soon as we have the right components available. Feel free to also email us at [email protected]! On
If you are experiencing technical issues with your tuner, we request you to fill out the following form to get technical support: OPEN A CUSTOMER SUPPORT TICKET. Please provide as much information as possible and include pictures to help our technica
Removing the DPF will result in a slightly louder sound than the stock vehicle without the use of a muffler. Most of our DPF&CAT pipes are made from Stainless Steel, 4" Full exhausts are Aluminized steel and 5" Exhaust system Stainless steel. If you
We suggest that you have ALL codes cleared before reprogramming your ECM with our tuners. Our devices can and will eliminate emission related codes only. If the codes you have are not related to the emission system, you must get your truck fixed and
What to install first... Great Question!!. This is what our diesel specialists recommend at The Diesel Dudes. Please keep in mind - if you have already purchased, we sent you some instructions via email & you can use the help centre ( the page you ar
EGR delete is technically "optional". Exhaust Gas Recirculation (EGR) is a technique that reduces emissions by recirculating engine exhaust back into the engine cylinders. This clogs intake systems with soot (which can have devastating effects on th