EFI LIVE : ERROR CODE $0502Updated 2 years ago
We are sorry to hear that you are experiencing error code $0502 with your EFI Live. However, we assure you that this is a very fixable issue. Our team of experts is here to help you resolve this problem as quickly as possible.
In order for us to properly address your issue, we kindly ask that you provide us with the following information:
Please send us this information below via our support form here : Create support ticket
Year/Make/Model
Complete VIN
Transmission type (68RFE, AISIN, G56, ALLISON)
Transfer case type: manual or SOTF
Fuel tank type: single or double
Tire size (GM or Chevrolet only)
Modifications made
AutoCal serial number (located on back of device)
This information will allow our technicians to accurately diagnose and resolve the issue. Once we have this information, we will be able to provide you with the appropriate steps to take to fix the problem.
Once more, please send us the information above via our support form here : Create support ticket
Please note that it may take 1-2 business days for our technicians to review your information and provide you with a revised tune file.
If you have any further questions or concerns, please do not hesitate to contact us. We are always here to help.