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Our Support System is done via Emails and our support ticketing system 

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The Diesel Dudes

<img src="https://uploads.gorgias.io/Q9r0k7B4kl6vg13y/EFILIVE_TheDieselDudes_2-599a9592-8453-4d81-80e5-33d2d8566459.png" style="width: 300px;" class="fr-fic fr-dib">Keep in mind the EFI LIVE is our most customized tuner, creating these devices to take longer than our other tuners as we have to create them custom to your truck. Shipping times can vary on the items, to check the times, please view the product page of the item you purchased off our site!&#xA0; The EFI LIVE does take about 1-3 business days just to create. Once it is created we will ship it out to you with your respected shipping speed.&#xA0; If you do have questions about the status of your EFI LIVE please submit a support ticket here : <a href="https://form.jotform.com/223478868814068" rel="noopener noreferrer" target="_blank">Create support ticket here</a>

Keep in mind the EFI LIVE is our most customized tuner, creating these devices to take longer than our other tuners as we have to create them custom to your truck. Shipping times can vary on the items, to check the times, please view the product page

EFI LIVE Tracking

Missing Items & Order Tracking

Tuner Installation guides | Dodge Ram

Shift on the Fly Information | Dodge Ram

Bypass Cable (2018+ Models) | Dodge Ram

Cummins Tuner Instructions

2022-2024 5"/4" Full Exhaust

2019-2021 DPF&CAT Delete Pipe

2013-2018 DPF&CAT Delete Pipe

2010-2012 DPF&CAT Delete Pipe

2007-2009 DPF&CAT Delete Pipe

3.0L ECO DIESEL DPF&CAT Delete Pipe

2019-2021 5"/4" Full Exhaust

2013-2018 5"/4" Full Exhaust

2010-2012 5"/4" Full Exhaust

Cummins Delete Pipe Instructions

2022-2024 Cummins EGR Kit

2019-2021 Cummins EGR Kit

2013-2018 Cummins EGR Kit

2010-2012 Cummins EGR Kit

2007-2009 Cummins EGR Kit

ECO DIESEL Cummins EGR Delete Kit

Crank Case Ventilation (CCV) RAM

Size of EGT Probe for 2010-2024 Cummins EGR Kit

Cummins EGR KIT instructions

RAM/DODGE/CUMMINS

EZ LYNK DELETE TUNER INSTRUCTIONS

Ezlynk - No Technician Found

EFI LIVE DELETE TUNER INSTALLATION

Loading EFI LIVE TUNES on your Device

Shift on the Fly Installation (SOTF) - Duramax DSP5 | EFI LIVE & EZLYNK

L5P ECM Serial Number Support

CHEVY  Delete Tuner instructions

DPF&CAT Delete Pipe 2011-2016 LML

4" Full Exhaust System 2007.5-2010 LMM

5" Full Exhaust System 2011-2015 LML Delete

2.8L Canyon/Colorado Duramax Delete

Chevy Delete Pipe instructions

EGR 2004-2005 LLY

EGR 2006-2007 LBZ

EGR 2007.5-2010 LMM

EGR 2011-2016 LML

EGR 2017-2023 L5P

LML EGR Sensor Locations

Chevy EGR Instructions

2017-2019 L5P Duramax Can Bus Plug Location and Install

2020-2023 L5P Duramax Can Bus Plug Location and Install

Chevy OTHER instructions

GM/CHEVY/DURAMAX

TUNER INSTALLATION GUIDES | FORD POWERSTROKE

SHIFT ON THE FLY INFORMATION | FORD POWERSTROKE

Ford Delete Tuner Instructions

2008-2010 6.4L DPF&CAT

2011-2014 6.7L DPF&CAT

2015-2019 6.7L DPF&CAT

2011-2019 6.7L  Full Exhaust Instructions

2020-2021 6.7L DPF&CAT & Full Exhaust

Ford Delete Pipe Instructions

2008-2010 6.4L EGR Kit

2011-2014 6.7L EGR Kit

2015-2016 6.7L EGR Kit

2017-2019 6.7L EGR Kit

2019+ Ford 6.7L EGR Kit

CCV Delete FORD

Ford EGR Instructions

Ford Cab & Chassis Full Delete Process

Cab & Chassis Models

Ford/Powerstroke

Product Installation Guides

EFI LIVE : ERROR CODE $2081

EFI LIVE : ERROR CODE $0502

EFI LIVE : Error Code $053E

EFI LIVE : ERROR CODE $0340

Other EFI LIVE Error codes

DTC Codes : P0000 ,U0100 ,P0030

EFI Live MAP sensor codes

EFI LIVE  DTC Emission codes

EFI LIVE : ERROR CODE $053B

EFI LIVE : ERROR CODE $0535

EFI LIVE : Error Code $0537

EFI Live Error codes

EFI LIVE DELETE TUNER INSTALLATION RAM/CUMMINS/DODGE

Patch File on EFI LIVE

EFI LIVE : What Do i do first? Tunes or Hard Parts?

Bypass Cable 2018+ Cummins

Can I start my Truck after tunes are installed?

EFI LIVE : DTC codes before install

Air Intake Throttle Valve

The last 6 digits do not match my VIN...

Nox Sensor throwing codes

How to find tune file on EFI LIVE

EFI LIVE : Where is the Transmission Tune?

EFI LIVE : I installed my delete tunes, but I am still getting codes - What do I do?

Unlicensed Controller Message

What type of transmission do I have?

Where are all my tune files??

EFI Live Installation

SOTF Cummins/Rams CSP4/5 Switch EFI LIVE

SOTF Duramax DSP5 Switch Information

I think My SOTF Switch is not working..

When Can I install my SOTF switch?

Shift On the Fly ( SOTF )

What do I need to run the more performance tunes? (higher +HP)

EFI LIVE - Surging issues

DEF Gauge Reading 0

Speedometer Issue GM/CHEVY ONLY

EFI LIVE : I made an upgrade to my truck before install

EFI LIVE My Transmission is acting strange

Cruise Control No longer Working..

EFI Live General Support

EFI Live

General Error code - 110B8/110BD Error code

Fuel pressure sensor A circuit high PO1C6

Unsupported Vehicle Message - BDX/X4/SCT

ERROR CODES

BDX - 2015-2019 SOTF install

BDX - How do I install my SOTF switch?

BDX SOTF Horse Power Ratings.

BDX - My SOTF is not working

Shift On the Fly (SOTF)

What is the E and F tune mean?

BDX/X4/SCT Install Question

BDX/X4/SCT

Can I tune Multiple Trucks with the Ezlynk?

Tune Questions

Ezlynk Bypass Cable - Cummins Specific

I can’t connect to my vehicle

Ezlynk Installation Questions

Ezlynk

Minimax - Reduced Power

How to uninstall the Minimax

Minimax CCV Delete

Minimax - Service engine light after Re-flashing the tunes

Minimax - Transmission Tune

Minimax - Tunes or hardparts first?

How do I update my Minimax?

Mini Max

Where do I send my Iron Loader Stock Tune?

Important Details Before Installing the Iron Loader

Reading Your Stock Tune

Installing your new Tune

Iron Loader

RaceMe Tunes Definitions

RaceMe

L5P Duramax Tuning

Tuner Support

What do I install first?

Where does the DPF&CAT Pipe go??

What Type of Transmission do I have?

What is difference between DPF&CAT Pipe and Full exhaust?

Where does the DPF&CAT Pipe go?

Pipe Damaged in delivery.

Delete Pipes

Should I unplug sensors or not? Delete EGR first or not? before or after tunes

If you are not installing the EGR Kit.

Damaged EGR in delivery.

Factory Exhaust Gasket - Block Off Plate

Squealing noise

Squealing Noise

EGR Delete

Installation

Missing Items

How many packages should I have recieved?

Tracking number is stuck on " No record found of shipping"

Item Stuck On "Label Created"

Return Policy

How Can I request a Return/Refund/Exhaust

Returns

Can I contact support outside of business hours?

What to expect after you have placed your order

What is the process for submitting a complaint or issue regarding my order?

How can I track my order?

Are there issues with shipping products across international borders?

Can I maintain my vehicle’s stock muffler when installing a new kit?

How can I stay updated on parts availability for newer vehicle models like the 2024 Duramax 6.6L Diesel?

What should I do if I have technical issues with my tuner?

Will removing the DPF make my truck louder, will the pipe rust, and can I retain my stock exhaust tips?

Do I need to clear all error codes before using a Tuner?

General Questions

EFI LIVE TrackingUpdated 2 years ago