Pipe Damaged in delivery.Updated 2 years ago
If you received a damaged pipe please do the following
- Take a picture of the box , we want to look for where the box is damaged.
- Take a picture of the Label on the box, preferably the part number clearly shown.
- Take a picture of the damaged parts of the pipe. Most of the time, these pipes to get damaged in transit due to their weight. Most of the times, the pipe can be bent back to shape, but please clearly show us where the damage is
- Take a picture of the parts laid out - we want to confirm if there are any missing parts.
Take ALL of these pictures and submit a support form here : Create support ticket here
This will create a ticket with our support team and they will review your case and get back to you ASAP. Please ensure to include your full name that you used on your order and your ORDER NUMBER! Include as much detail as possible so that my team can assist you quickly.