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Missing Items & Order Tracking

Missing Items

If you believe you are missing any items in your kit, please do the following. 1. Take a picture of everything you have received laid our very clearly and nicely. 2. Take a picture of the Label on the box. 3. State which items you believe are missing

How many packages should I have recieved?

It depends on what you have purchased!!!. If you ordered a Full delete bundle - you will get 3 packages in total. They may arrive at different dates. This will be (1) Tuner (2) Delete Pipe/Exhaust (3) EGR Kit. The reason for this is because we send o

Tracking number is stuck on " No record found of shipping"

If you see this error message on your tracking number, do not worry this is normal. We make our tracking numbers before we ship out our items, if you see this message - It just means the tracking number has not updated. Give it a few hours. If you ha

Item Stuck On "Label Created"

If you tracking ID is stuck on "Label Created" please allow the tracking to update - it can take 1-2 business days for the tracking to adjust and update. If it has been over 2 business days, please send in a support ticket. This will create a ticket

EFI LIVE Tracking

Keep in mind the EFI LIVE is our most customized tuner, creating these devices to take longer than our other tuners as we have to create them custom to your truck. Shipping times can vary on the items, to check the times, please view the product page